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Elisa  L

Human Resources

Occupation:

Human Resource Labor Relationship Specialist

Location:

Hollywood, FL

Education Level:

Bachelor

Will Relocate:

No

CollapseDescription

Pursue a position in client service management where I can effectively utilize my expertise in human relations, operations support and project management to improve customer satisfaction.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 7/2008 - Present
Spherion Corporation/ Inc. (Confidential) 5/1995 - 6/2008
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SCHOOL MAJOR YEAR DEGREE

State University of New York at Albany Sociology/Spanish 1993 Bachelor Degree
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Highlights:

� Achieved customer resolution turn-around from 50% to 80% by streamlining processes and procedures.� Recognized West Coast Account Manager for excellent customer service� Inducted into the 2000 Greatness Guide Program, awarded for one of the company�s greatest role model to introduce new employees joining our organization.� Strategic planning and documentation of processes and procedures.� 2005 Meritorious Award for successfully impacting account administration.

Companies I like:

Jobing.com, Google, Marriott, Wyndham Worldwide, Comcast Cable, Kaplan University

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CollapseResponsibilities

Excellent Customer and human resource skills, multitasking, positive attitude, and computer skills.
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