Kristen C

Regional/Multi-Unit Manager - 17 Years of Experience - Near 75043


Regional/Multi-Unit Manager

Education Level:


Will Relocate:



Accomplishments: Was awarded employee of the month within two months of hire. Streamlining the process of new accounts and revamping customer service procedures. Staffing Coordinator Sound Physicians - Grapevine, TX - April 2015 to September 2015 Responsibilities: Identifying and securing over 100 shifts monthly for temporary physician coverage for several hospitals in the Texas Region. Working throughout the assigned sites with Chief of the hospital to utilize currently employed physicians as well as working to credential new physicians to fill shifts for the company's program. Assisting, creating and managing schedules of off site hospital programs. Ensure fulfillment of assigned region's hospital schedules. Work with physician's recruiter, assigned credentialist and permanent placement department to see that permanent physicians are hired within the appropriate time frame given by the hospital. Accomplishments: Created training flow sheet for all new employees to assist with learning the staffingprocess for credentialing doctors for employment. Regional Director DCI BIOLOGICALS - Garland, TX - January 2014 to June 2014 Responsibilities: Selected to lead newly created position combining responsibilities of Regional Manager and Quality Assurance Manager Accomplishments: Overall reduction of regions expenses by 15% by implementing tracking system of overallcost of medical supplies and donor expenses for bonus payments. Maintained high-impact processes while managing multi-million dollar center budget for all centers assigned in region. Multi-Regional Operations Manager DCI BIOLOGICALS - Garland, TX - January 2006 to January 2014 Responsibilities: Directed and managed site operations for Texas, Illinois and Kentucky designated and assigned satellite locations within the company promptly and effectively handle problems for 20 Management and 15 Quality Assurance personnel in dealing with emergency situation and ensured the health and safety of all donors undergoing the plasmapheresis process. Accomplishments: Increased production of four sites by 30% producing center's highest numbers in companyhistory. One center in region recognized for being the #1 safest center in company. Quality Assurance Regional Manager DCI BIOLOGICALS - Stillwater, OK - January 2004 to January 2006 Directed and ensured six operational centers remained compliant within company guidelines in depth knowledge and support of company policies and decisions maintained detailed knowledge of all functions and operations for multiple areas spanning various operational centers. Accomplishments: Led various teams in preparing numerous centers within the company for customer auditsand reduced overall audit findings by 25% company wide. Quality Assurance Supervisor DCI BIOLOGICALS - Stillwater, OK - 2000 to 2004 Supervised operations for 30 employees within a fast paced environment that focuses on communication, attention to detail and thorough documentation obtained detailed knowledge of all rules and regulations to more effectively communicate tasks to staff. Accomplishments: Completed quality control audits on a daily, weekly, and monthly basis for multiple areasof the organization, ensuring all areas remain compliant selected as Traveling Quality Assurance Supervisor to assist centers company wide to prepare for customer audits.


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