Rss

Contact_user

Griffith C

High energy, strategy thinker,Client Service Manager

Occupation:

Financial Specialist

Location:

Brockton, MA

Education Level:

Bachelor

Will Relocate:

YES

CollapseDescription

Client Service Manager with extensive experience in financial service operations. A strategy thinker, sound analytical skills, customer relations and project management experience. Demonstrated ability to develop clear service vision and provide leadership in changing environments.

Right_template4_bottom

CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 9/2006 - Present
State Street Corporation (Confidential) 3/1989 - 2/2003
Right_template4_bottom

CollapseEducation

SCHOOL MAJOR YEAR DEGREE

Bentley College Finance/Bank Management 2000 Bachelor Degree
Right_template4_bottom

CollapseAccomplishments

Highlights:

? Customer Service: Forged major working alliances with internal and external customers to reduce month-end financial statements processing time by 50%. ? Project Management: Successfully structured late cash sweep investment vehicle and earned the company and client 6% of overnight interest income. ? Revenue Generation: Led group to 15% revenue repatriation growth through weekly reconciliation of foreign cash. ? Client Relations: Achieved number one client recognition in division, through ad-hoc and best practice strategy.

Companies I like:

Financial Services, Banks

Left_template4_bottom

CollapseJob Skills

Left_template4_bottom

CollapseKeywords

Left_template4_bottom

CollapseResponsibilities

Developed and maintained strong client relationships. Reviewed all client issues and made on site monthly visits to ensure client satisfaction. Participated in preparation of department budget and negotiated client fees.
Left_template4_bottom