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Leilani J

Customer Service

Occupation:

Customer Service Representative

Location:

Cleveland, OH

Education Level:

High School/GED

Will Relocate:

No

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Great organizational skills. Ability to interact with customers and difuse stressful situations. Dedicated, honest and caring.

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COMPANY POSITION HELD DATES WORKED

AT&T formerly SBC (Confidential) 5/1969 - 12/2005
AT&T formerly SBC (Confidential) 5/1969 - 12/2005
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SCHOOL MAJOR YEAR DEGREE

Glenville Food Services 1967 High School/GED Degree
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Highlights:

Consistently received high ratings on performance appraisals and from customer feedbacks. Near perfect attendance, and have never been tardy. Received award for completion of project on the conversion of over 20,000 phone lines to another system.

Companies I like:

Cleveland Clinic, University Hospitals, Illuminating Company, General Electric

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CollapseResponsibilities

Sales and Service rep for large and small business customers that needed telephone service. Received payments and did troubleshooting on customer complaints. Worked with other departments on issues,
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