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IT Help Desk Specialist

Occupation:

Help Desk Specialist

Location:

Charleston, SC

Education Level:

Bachelor

Will Relocate:

YES

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Self motivated and work hard Strong analytical skill and fast learning Willing to travel local or overseas Can work on team

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SCHOOL MAJOR YEAR DEGREE

STMIK - University of Putera Batam Indonesia Management Informatika 2008 Bachelor Degree
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Highlights:

Companies I like:

Any thing

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As IT Administrator / IT Engineer, To manage and maintain the following IT and communication infrastructure: Network Infrastructure (including lease line),Wireless Desktop and Peripheral equipment support Setup,configuration,maintenance of Factory Servers and Application Servers (DNS,WINS,DHCP,Print Server,File Server etch. Private Automated Branch Exchange System (PABX) To support the deployment of Information Management System in Batam To ensure the uptime of our IT infrastructure mentioned in the above points. Server and Desktop Infrastructure: - Helpdesk Support and resolve infrastructure problems - Coordinate maintenance and server repairs - Setup and configure PC to Domain and patches on the desktops - Ensure that server back-up and patches are carried out successfully and accordingly - Review the needs of infrastructure, desktop and server upgrading. General: - Manage Yearly IT Budget - Update IT Inventory (Desktop, Servers, UPS, Hub Switches, Printers/Scanners, Spare parts) Telecommunication System: - PABX programming and Backup the configuration on weekly basis - Coordinate the maintenance PABX systems with the suppliers - Setup,Support and maintain VoIP link between Batam and Singapore - Liaise with Vendor for support activities Authorities for Decision Making: - Project Planning and Control - Infrastructure Maintenance Coordination and Planning - Recommend Infrastructure Upgrading
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