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RssSenior Systems Engineer

Over 20 years experience of computer troubleshooting and technical support, with over 7 years of managerial responsibility overseeing all day to day operations including managing, hiring, training and scheduling over 40 people. Ideally qualified for position as an Information Systems Support Supervisor, Systems Analyst or Network Administrator • Multiple Operating systems such as Windows 95,98, NT 4.0,2000, XP, Vista, and 2000, 2003, and 2008 Server • Utilized knowledge of Operating systems in disaster recovery situations and diagnosed many network connections including most common types of hardware and software firewalls • Designed, diagnosed, and deployed many small to medium sized business solutions, including common business applications such as Exchange, SAP, SQL, Sharepoint, Virtual Server and Hyper-V, and Microsoft cluster solutions.

System Engineer

North Richland Hills, TX

About Me


Information Technology


System Engineer

Ideal Companies:

Microsoft, Hewlett Packard, Compaq, IBM, Dell

Education level:


Will Relocate:



North Richland Hills, TX

Work Experiences

3/2003 - Present


Contractor / Freelance

  • Performed technical analysis with customer at remote location to resolve Server setup and configuration, Including support for SAN and Cluster issues including troubleshooting disaster recovery issues, as well as doing some performance and backup related issues.

2/2000 - 3/2002


Entry Level

  • SWAT - Systems Analyst: using operating systems NT 4.0, 2000 Adv. Server, and these remote diagnostic tools: Terminal services, Carbon Copy, & Compaq Insight Mgr. Diagnose Hardware & Software Problems with Servers; including Diagnosing the resolution for customer’s websites, and network problems, etc.

6/1999 - 2/2000


Individual Contributor

  • Systems Engineer for Senior Executive Support

1/1999 - 6/1999



  • Senior Field Service Engineer

1/1996 - 1/1999

Entex Information Services

Individual Contributor

  • Senior Hardware Technician



Associate Degree

University of Phoenix

  • AAIT- Networking


Type Name/Title URL Description
Website How Stuff Works Great Website to keep informed how things work especially technology since it is ever changing.
Website Microsoft Help & Support This is a great website to determine the cause of a Microsoft error.