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RssCustomer Support Staff Specialist

I am looking to work with the public in a customer service atmosphere.I work well alone or as a part of a team. I need steady hours and a set salary as I am the sole provider for my family.

Data Mining Specialist

About Me


Information Technology


Data Mining Specialist


As a Sales, Service, and Support, Specialist I took Network Appliances channel partner program from a 2 star program to a 5 star program in 1 year, as reported in VAR magazine.

Ideal Companies:

I don't know Prescott. I lived and worked in Tempe AZ as a Marketing Sales Representative doing lead generation for software and hardware companies: Microsoft, Dell and Network Appliance.

Education level:

High School/GED

Will Relocate:


Work Experiences

7/2004 - 11/2008

Pegasus Research Group

Entry Level

  • Team lead of 5 for the Network Appliance Client. Respond to Web Hit inquiries and Live Chat inquiries in real time. Answer phones for technology hardware and software sales and questions. Outbound lead generation calling for Network Appliance, Dell, and Microsoft.

1/2000 - 3/2003

In home care taker


  • Manage Diabetic diet, insulin checks and shots, personal care

9/1997 - 10/2000

Virtual Data


  • Supervisor of 25 person calling team. Verified and closed all sales. End of day reports.



Trade School Degree

Rio Salado

  • Certificates in Micro Computer Operator Level 1 & 2


High School/GED Degree

Apollo High

  • General