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RssCollections Agent

OBJECTIVE: A challenging position, utilizing abilities developed through my experience and customer service skills, with the opportunity for professional growth based on performance.

Collections Agent

Jacksonville, FL

About Me


Customer Service


Collections Agent


Employee of the month..Certicates for excellent service to customers....

Education level:

High School/GED

Will Relocate:



Jacksonville, FL

Work Experiences

4/2004 - /2008

GC Services

Entry Level

  • - Organizes, maintains, and /or purges files, documents, and/ or logs. - Prepares and process, Bills, Invoices, Statements, Checks and other collection documents. - Check and/ or compares other documents, forms, applications, or other materials for completeness, grammar, and format. - Swiftly adjust to day- to- day workload. - Gives customers positive feed back on how to repay their debts. - Exceptionally strong advocate of Customer Service,Teamwork, and Quality Assurance. Resulting in a more competent work force. - Requires minimal supervision. Also is a quick thinker and problem solver. - Handled over 2000 collections claims with little or no errors. - Updated 1200 customers accounts to reflect accurate information. -Committed to perfection in Productivity. - Educated customers on various loan options. - Proficient in Windows, Excel, & Data Entry.

3/2000 - /2003

Entry Level

  • Responsible for extensive inventory. As well, as sell approved conditioned products to customers. -Played an intricate part in proper phone etiquette, orderly filing, taking messages, and solving customers complaints. - Expedited the finance needs between customers and lenders. - Scheduled over 500 appointments for customers. - Gained valuable experience in Team Work, Customer Service, Data Entry, Inventory, Compliance, and Quality Assurance. - Noted to be Reliable, Dependable, Trustworthy ,Loyal ,Helpful, Friendly, Courteous, Kind, Obedient, Cheerful ,Thrifty ,Good Personal Hygiene Reverent. - Profound ability to follow written and verbal instructions