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RssA self-motiviated certifiec Human Resources professional with proven skills in recruitment, resource management and supervision.

* Company commitment to staff development * Solid benefit plan * Ongoing In-service training * Excellent communication with staff * Excellent working environment

Benefits Manager

San Antonio, TX

About Me

Work Experiences

1/2007 - /2009

Waste Management of Central Texas

Individual Contributor

  • * Coordinating staffing process, which included on-boarding, screening, interviewing, advertising and management of internet sourcing sites. * Trained first and second level managers in Behavioral Interviewing techniques and provided oversight for the interviewing process. * Managed resolution of benefits issues and presented benefits information to employees. * Managed orientations to and interpretation of employee handbook for new and existing staff. * Coordinated Job Fairs.

1/2003 - 4/2007

Southeast Regional Office, American Red Cross


  • Developed and implemented individual development plans and staff development program. Reviewed and developed recommendations for improvement of personnel policies and procedures. Managed staff benefits, FMLA, compensation and development of local policy/procedures, and Conflict Management process for staff and volunteer issues. Managed recruitment, sourcing, hiring and on-boarding process for mid-level and CEO positions. Managed staff and volunteer leadership development which included needs assessment, training design and delivery. Managed payroll through use of QuickBooks. Developed and implemented plan to realign assigned Unit and increase revenue generation to meet the need for ongoing community service demands. Managed facilitation of staff relations issues and assisted direct reports with counseling and disciplinary actions and terminations. Managed annual budget and financial and statistical reporting process to comply with national performance standards.

1/1999 - 3/2002

International Services, American Red Cross


  • Developed on-boarding process for incoming delegates to meet specific needs and restrictions of an international operation. Analyzed performance reviews to create a staff development plan designed to eliminate gaps between existing competencies and those needed to successfully perform various positions. Saved $450K in donated funds by preventing unnecessary construction. Developed proposals and financial reports for national headquarters. Coordinated team effort to review and develop an international HR employee handbook. Advised and trained country Heads of Programs in Management and Human Resource skills. This resulted in accurate Performance Evaluations and effective decision making on personnel issues. Managed Human Resources Unit as executive officer. This included understanding of labor laws for four (4) separate countries in addition to U.S. labor laws. Advised field offices on appropriate actions in order to remain compliant with local labor law.

1/1995 - 3/1999

South Plains Regional Chapter, American Red Cross


  • Managed strategic planning, media relations, budget development, and fund raising for a 15 county service area. Accumulated $70Kbudget reserve exceeding national performance standards. Managed staffing process for FT/PT staff and interns, including: recruitment, screening and on-boarding. Also developed job descriptions. Managed FMLA requests, benefits, staff relations, compensation and coordinated payroll as manager of the Human Resources Unit. Interpreted local and national policy and procedures to field. Implemented recruitment and development of volunteer leadership in preparation for service on the board of directors. Developed provided oversight for compensation plans and performance standards, and managed staff evaluation process.

1/1989 - 6/1995

Biomedical//Health & Safety Development

Individual Contributor

  • Developed curricula and revised participant and instructor manuals. Coordinated field tests, organized development of the Education Officers Handbook, assessed training needs and supervised needs assessment efforts. Managed analysis of data and developed summary of recommendations for content changes. Managed Spanish translation team and reviewers to ensure accurate translations. Met all project production deadlines and budget requirements. Managed coordination of development projects in coordination with SMEs representative of subject matter.



Bachelor Degree

Saint Mary's University

  • Secondary Education Poli Sci/History