Want your profile here?

Becoming a member is easy! works with you to help you advance your career by putting you directly in front of tens of thousands of recruiters in your field. Sign up today on

RssFinancial Services Professional

I am looking for a job in a call center environment, preferably in the area of Credit Operations or Customer Service. My experience and skills include managing people and performance, compiling weekly performance metrics, providing individual and team feedback, problem solving and project management. I am looking for a position as a Team Leader, Project/Business Analyst or Project Manager.

Customer Service Supervisor

Greensboro, NC

About Me


Customer Service


Customer Service Supervisor

Ideal Companies:

AON, Bank of America, Citicards, NCO, American Express

Education level:


Will Relocate:



Greensboro, NC

Work Experiences

3/2007 - 1/2009

American Express

Individual Contributor

  • - Collaboration with partners on various tasks and initiatives. - Accountable for all phases of projects and tasks in terms of quality and cost effectiveness - Identified trends and analyzed financial impact of initiatives to the Credit Risk Group. - Primary point of contact for partners and research.

1/1999 - 3/2007

American Express

Individual Contributor

  • - Coaching/Counseling individual and team performance and development. - Completed quality analysis - Maintain working knowledge for policies and procedures. - Facilitating weekly team meetings. - Ensures team members receive company updates and timely training. - Daily interaction with Team Members, Team Leaders and Management.