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RssSoftware Implementations Director / Operations Director

With almost 20 years in various Management postions within the software industiry I am looking to move into an Implementation Director or Operations Manager position. I managed from 2 to 25 IT employees of various levels and backgourds and consistenly work with C-Level clients.

Revenue Management

Canton, GA

About Me


Management & Business


Revenue Management

Education level:


Will Relocate:



Canton, GA

Work Experiences

6/2007 - Present



  • Program Manager for Web Collaborations and Business Intelligence teams. Implemented and managed local PMO, established Project Management mentoring program, managed Portfolio and strategic programs, increased IS KPIs and assisted with forecasting and budgeting.

6/2006 - 6/2007

american systems


  • • Senior Project Manager / Program Manager employed by 3rd largest transaction processor in the world. Client is the second largest processor of ATMs and services include credit, debit, prepaid and checks. • Responsible for successful completion of enterprise wide Web Capabilities program consisting of Internet Re-branding, Business Intelligence / Data Warehousing and Corporate Intranet projects generating almost $1 million in revenue. • Implemented Business Intelligence platform utilizing iterative hybrid Agile / Waterfall approach to define, design and develop requirements for Key Performance Indicators (KPIs), parameter driven reports, On-Line Analytical processing (OLAP) and Ad Hoc reporting. • Implemented CMMI-based solutions utilizing Microsoft Office Sharepoint Server (MOSS) 2007, SQL Reporting Services, Microsoft Office SQL Server 2005, Visual Studio and .NET 3.0 technologies. • Managed staff of 8 project resources, including: .NET Developers, DBA, Sharepoint Architect, Sharepoint Developer, SQL Developer, Business Analyst and Quality Assurance Testers.

9/2005 - 7/2006



  • • Functioned as Senior Project Manager providing consultation expertise to all project managers within the Professional Services group. Have provided project management direction and assistance on 5 of 6 current implementations through: mentoring Project Managers on core competencies and project related challenges; • Developed “QA Offering Services” for the Professional Services group to generate additional revenue for existing and new clients. Responsible for selling key internal and external stakeholders on the value of the consultation services. • Planned, coordinated and facilitated offsite company wide meetings designed for education and knowledge sharing for more than 75 resources within a matrixed organization. • Developed processes to augment existing Professional Services methodologies, including: project management metrics, formalized status reports, test plan template and others. • Served on the leadership board to set strategic and tactical direction for the Professional Services group as well as the company.