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RssTelecommunications Manager

DAVID BORGOS 1674 Labrador Drive, Las Vegas, Nevada 89142 702-431-5868 • Dear Sir / Dear Madam: Having elevated the profitability, productivity, and overall performance for various telecommunications organizations through leadership and commitment to quality, I am writing to offer your company more than 15 years of management experience in the Telecommunications industry. With a strong reputation for controlling costs, implementing training programs and delivering top-notch service, I am confident in my abilities to contribute to your organization’s success. A sample of my key accomplishments include: Discovered serious system defects affecting Local Number Portability (LNP), implemented a software change to correct the issues, resulting in avoidance of revenue loss for multiple clients. Revamped a multi-departmental Root Cause Analysis team, replacing an ineffective leader, instituted clear, obtainable goals and provided new structure for the team, restoring confidence and morale. Created a Technician’s Handbook that defined key tasks and testing procedures, reducing the number of service calls. These points are indicative of some of the exceptional results achieved through my leadership. I have managed cross-functional teams with great success, implemented numerous complex projects, and developed standards and procedures in order to achieve maximum efficiency and cost savings. For a more detailed presentation of my skills and background, please review the enclosed resume and feel free to contact me at your earliest convenience. Thank you for your consideration. Sincerely, David Borgos


Las Vegas, NV

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Las Vegas, NV