Curlee A

Claims Adjuster - 20 Years of Experience - Near 901-643-3015


Claims Adjuster

Education Level:


Will Relocate:



Curlee Alexander, Jr. 5110 Judy Lynn Memphis, TN 38118 901-643-3015 SUMMARY OF QUALIFICATIONS Comprehensive knowledge and experience in evaluating and analyzing provisions and exclusions of policies and benefit eligibility. Twenty years plus of exceptional performance in accident investigations, injury settlements and damage assessment appraisals. Proven leadership abilities. Experience in managing changes and challenges in a diverse business environment. Team player and able to establish trust built relationships with colleagues. Proficient in Microsoft office, Ultra-Mate training, Insurance Technical Institute, Special Disaster training, Mitchell, technical writing skills and various adjusting/estimating software. PROFESSIONAL CAREER TRACK DIRECT INSURANCE COMPANY 2813 Business Park Drive Bldg. I Memphis, Tn. Senior Claims Specialist / In-coming Subrogation Specialist June 2008 – Currently  Review and process incoming subrogation claims. Strong analytical skills as investigator and appraiser of liability of large and complex claims.  Experience across various product lines, including auto quality assurance, conducted daily reviews of incoming demand packages and supporting file third party materials. Managed workflow of in-bound subrogation claims. Participated in team processes to identify areas of improvement, completed projects and supports the overall success of the team.  Negotiate bodily injury settlements with attorney’s for final decisions. Supervised claims adjustors with recommendation on demand packages.  Develop action plan for reduction in cases. Monitored file reserves on claims for adjustor in the following states TN, MS, AR, GA and LA. Advised all claim adjustors on operation procedure with in quality control department. Member of the Employee Special Event Committee. ZURICH NORTH AMERICA 8245 Tournament Drive Memphis, TN Claims Liability Specialist II 2006-2008  Served as 3rd Party Administrator for Automotive dealerships, Commercial companies and Service companies . Commercial auto claims/liability investigations for TN, AR, KY  Vendor management with rental agencies, independent appraisers, cause and origin investigators. Experience across entire U.S., working with referral companies with regards to state laws, in auto cargo and 18-wheelers  Handle claims for recreational vehicles, motorcycles, buildings, personal injury cases, workers compensation and all liability related issues. SEDGWICK CMS Liability – (Harrah’s Entertainment) 2620 THOUSAND OAKS BLVD STE. 2400 MEMPHIS, TN. Liability Claims Examiner II 2006-2006  Handle liability and/or physical damage claims. Performed initial and ongoing client assessment via calls to clients. Provides case direction and supervision to field client specialist.  Maintains client’s privacy and confidentiality which promoted client safety. Adhere to ethical, legal accreditation and regulatory standards. Assist claim examiners with large complex claims. Supported the organization quality programs.  Investigated general liability claims by gathering information to determine liability exposure, assigns reserve values based on investigation. Make claim payments as assigned within authority levels  Communicated with directly with involved parties, including claimants, client and internal team members as appropriate.  Contact liaison for client NATIONWIDE INSURANCE 1550 BONNIE LANE CORDOVA, TN. Field Claims Representative 2004-2006  Estimate and evaluate claims involving automobiles, RV’s, motorcycles and boats. Reviewed and analyzed files to ensure to division guidelines and claim handling best practices are completed.  Investigate validity of claims and verify coverage. Responsible for timely and appropriate evaluations of claims to indentify and manage reserves in compliance with company standards and reserving best practices.  Determine extent of value of a claim/negotiate settlement SHELTER INSURANCE COMPANY 1817 West Broadway Columbia, MO. Residential Multi-Line Claims Adjuster 2002-2004  Investigate, analyze, estimate, evaluate and settle claims Involving auto and property loss. Investigate and documenting claim activity following processes the fair settlement and claims resolution.  Determine extent of value of claims and negotiate settlements  Physically and visually inspect property and automobile damages. Using the following systems Audatex, CCC Pathways, X-actimate and MSB. Ability to manage strong computer skills and relationships in fast paced environment while demonstrating persistence and problem solving skills CRAWFORD & COMPANY 3150 LENOX PARK BLVD MEMPHIS, TN Claims Specialist II 1999-2002  Process liability Claims in Louisiana & Georgia  Employed a leadership by example philosophy in training  Served as salvage coordinator for the state of Louisiana  Developed short term action plan for reduction in case file closing reserve  Served as 3rd party administrator for National Accounts  Experience across entire US in auto, cargo, carrier and 18 wheelers LEARNING CREDENTIALS Bachelor of Science- Business Administration/ Transportation Mississippi State University 424 McArthur Hall Miss State, Ms. Associate of Arts – Business Administration East Mississippi Junior College 1512 Kemper Street Scooba, Ms References furnished