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Laurie M

Always Learning

Occupation:

Help Desk Specialist

Location:

Saint Mary, MO

Education Level:

Associate

Will Relocate:

YES

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I have worked in the manufacturing environment for many years in the following fields: IT, Accounting, Scheduling & Planning

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COMPANY POSITION HELD DATES WORKED

BiltBest Windows & Doors (Confidential) 4/2004 - 5/2006
TG Missouri (Confidential) 11/1997 - 9/2000
TG MIssouri (Confidential) 7/1993 - 10/1997
Sabreliner Corporation (Confidential) 4/1976 - 5/1992
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SCHOOL MAJOR YEAR DEGREE

Mineral Area College Business & Technology 2003 Associate Degree
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Highlights:

Companies I like:

Anheuser Busch, Metlife, HP, Microsoft

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- Setup Helpdesk for company wide support - Install and Configure HEAT (helpdesk software) - Transition users from cc:mail to Outlook - Assist 400+ users at 3 locations - Troubleshoot hardware and software problems for users - Setup and maintain Internet Access Software (Surf Control) - Setup and delivery of new PCs and thin clients - Provide support for ERP team and assist with Network Support - Setup and maintain Siemens Hicom 300 E phone system
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