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RssSenior Director, Global Service Operations: ( Present Chelmsford, MA Develop and direct regional Services and Operations staff of >450 employees aligned to business plan target of 7% growth in run-rate revenue year over year for Brooks Global Customer Ser

I am a proven solution oriented professional with extensive global business and travel experience in the customer services environment directing worldwide product services, global customer call centers, sales, regional operations development and global manufacturing. (Achieved services revenues of $98 Mil annually from < $1.5 Mil in 95’) I am currently exploring opportunities that involve roles of being a significant contributor in a leadership position for any size company where my tool kit and experience can help accelerate growth and excellence.

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