Steven F

Busines Operations Manager




Jacksonville, FL

Education Level:


Will Relocate:



Operations Manager Highly accomplished and respected leader. Efficient and versatile manager. Proven excellence in the management of business objectives. I am poised and competent with demonstrated abilities to improve and enhance business operations for growth and profitability.


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(Confidential) (Confidential) 8/2001 - Present
Simmons Company, Inc. (Confidential) 6/1994 - 7/2001



NJIT Web 1999 Trade School Degree
Ocean County College Business Admin 1997 Associate Degree
Cedar Ridge College Prep 1976 High School/GED Degree



Summary: · Improved profitability by 20%, and successfully improved customer satisfaction by 35%. · Improved productivity and efficiencies by 25% through implementing initiatives and education. work-flow methods, implement standards and processes. · Inventory reduction by 30%, reduced waste by 30%, through operational functions. · Trained staff at all levels in progressive leadership management and teamwork behaviors. · Increased sales by 15% by identifying proper products and marketing. · Negotiated and secured contracts for increased revenues by 20% Profile; Skills, Knowledge, Abilities: Operations Management - Business Acumen – Warehouse - Distribution - Cross Functional - P&L – Revenue – Profitability Human Resources – Administration - Health and Safety - Business Operations - Six Sigma – Lean Programs - Employee Development - Customer Relations - Customer Service - Project Management – Contract and Negotiations - Facility and Services – Purchasing and Procurement – Logistics – Supply Chain - Recruiting and Interviewing – Quality Excellence - Business Economics and Accounting - Business Law - Business Practices - Business Organization - Logical and Analytical - Information Technology - Business Principals – Coordination – Performance and Metrics. Business Experience: Pitney Bowes Inc. Jacksonville, FL District Service Manager 2001- Manage district business of operations with-in a $30 million revenue division that supports operations of sales and service. Administrator of company policy and procedure’s managed all aspects of multi-location operations to ensure compliance with performance to standards and procedures, operational effectiveness, safety, staff assignments, coaching, integrity, and coordination. · Responsible for P&L, revenue, profitability, contract negotiations, production operation staff, customer service, productivity enhancement, Six Sigma indicatives, operational effectiveness through quality and cost controls, and meet productivity objectives. · 45% Increase in customer satisfaction, 150% Profitability, 20% Increase in operational effectiveness. · Trained and developed staff to ensure operational flexibility and maximize abilities to demands. · Customer relations, liaison for effective communication between internal and external customers. Simmons Company Inc., Piscataway NJ Operations / Production Manager, 1994-2001 Managed business operations of 300 people in a $52mil sales division of consumer products, responsibilities included manufacturing, quality, safety, warehouse and distribution, project management, employee development, facilities. Steven Formanek Page 2 904-696-7684 · Increased profitability by 10%, productivity by 22% through effective management controls, LDWII, Kaizen, Lean Manufacturing, Six Sigma, JIT, MRP, GMP, SOP enhanced planning, scheduling, cross training and effective communication. · Successfully improved sales and revenue by $16 mil through continuous improvements to quality and 100% on-time delivery and service. · Trained staff in techniques and standards to increase quality by 15% to exceed industry standard. · Full compliance to an OSHA safety audit. Developed incentive program inclusive of Productivity, Safety, Quality, and Customer Satisfaction. R-Tape Corp. Inc. South Plainfield, NJ Operations Supervisor, 1993-1994 Supervise plant manufacturing teams, facility, quality, safety, logistics, maintenance, warehousing, and projects, processing, and packaging. · Increased production by 12%, improved quality processes, increase customer satisfaction by 20%. · Provided leadership for process improvements for quality, productivity, safety, and waste control. Keebler / Sunshine Bakery, Inc. Sayerville, NJ Operations Supervisor 1992-1993 Managed manufacturing department to meet production requirements while reducing waste. · Improved safety and housekeeping program and enhanced training of employees with procedures to increase productivity by 6%. · Monitored batches of product to packaging lines for quality assurance with timely completions, which improved cycle by 10%. · Successfully performed time studies to support procedure implementation and standards for staff to improve cycle times by 12%. · Increased product supply by 15% through research and communication of root cause analyze. Davlyn Industries, Inc. (Shiseido North America) Cranbury, NJ Manufacturing Supervisor Fleischmann’s Distilling Company, Inc. Dayton, NJ Plant / Production Manager Education: Ocean County Community College, Toms River NJ, Brookdale Community College, Monmouth, NJ, Business Admin. University of Medicine and Dentistry UMD- Toms River, NJ Certified Ocean County Technical- LOTUS, Microsoft Office, Lotus Notes, Windows NT / XP, New Jersey Institute of Technology, NJIT, - Webmaster 1 & 2, Microsoft FrontPage. Development Dimensions International, Certified Trainer / Facilitator of Employee Development JS Management Services; Certified Forklift Trainer. Management Training: Productivity, Leadership, Management Diversity, Lean Manufacturing, Six Sigma

Companies I like:

CSX, Johnson & Jonhnson, Blue Cross Blue Sheild, Citigroup, JEA, Coach, Barcardi,


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Development Growth