Charles R

Passion to deliver outstanding customer service


Information Technology Manager


Leominster, MA

Education Level:


Will Relocate:



-Seasoned information technology, business and project manager with profit and loss / cost center experience -Extensive current hands-on skills as an individual contributor and team participant -Highly motivated, self-starter, goal oriented, entrepreneurial with customer-centric focus -Excelling at problem solving, planning, organization, leading, controlling, team building and negotiations -Ability to multi-task, adjust to changing priorities with attention to detail -Desire to deliver the best customer service possible.




? Delivered a new converged architecture for voice, data and video, and business applications supporting multiple schools and facilities saving 250K and significantly improving performance, stability and security. ? Began delivery of a new web site for town. Projected to save 275K in support and staff costs for town web site. ? New business professional services offering setup for Bull Express working cross organizationally with sales and marketing to build business plan. Projected revenue $9M in first year with a $1.5M start up cost. ? Engaged to salvage outsourced contract for desktop, network and server support and successfully retained $14M+ account with excellent margins. ? Delivered system and storage architecture and implementation to major health care provider resulted in breaking $1M in 2nd year for firm and savings of 500K for client. ? Administered the delivery of medical application in startup business for Wellnex, Inc. that was projected to reduce costs of complex patient care by 25% and drug field trials by 2-5%. Wellnex, Inc. acquired firm and all intellectual property. ? Management full service IT organization with cost center responsibility. Consolidated four data centers into two. Lead to $5M in cost savings. ? Administered program to automate software selection, installation and asset management for multi-vendor desktop environments. Projected to increase software revenue by 25%.

Companies I like:

I am unsure of any companies at this time that I am interested in for employment.


CollapseJob Skills





Designed methodology for the migration from legacy fleet management system to new web based offering. Carried out migration of legacy data to new relational database architecutre.