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Online Resumes with "CPT International"
• Managed dept. that handled all member inquiries, complaints, & other issues. Customer service scores were 3rd highest in entire company within only 6 months of me taking on this roll. My numbers, which were based on CSI scores, secret shoppers, as well as executive audits, were all near or at 100%. I came within a point of winning their “Artistry” award for the entire year even though I took on the role half way throug...