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Online Resumes with "Flagstar"
Office * Traveled extensively to different areas to work with real estate brokers and lenders to train in purchases and sales of properties * Built library of training based on various government agencies and commercial lender requirements * Designed training in sales and relationship building and Flash to create reference materials * Introduced real world example documents for students to apply course content * Created pre...
Summary: Experienced in drafting and reviewing legal documents. A broad understanding of the commercial and residential real estate transaction process. Able to co-ordinate and manage complex real estate transaction files. Experienced in legal and internet research Broad understanding of corporation law and procedures experienced in drafting and filing corporate documents. Notary Public
PROFESSIONAL SUMMARY Highly skilled and motivated individual with 15+ years of progressively responsible experience in the mortgage industry with specific emphasis on mortgage underwriting and compliance review. Earned the reputation for achieving company goals while maintaining quality and consistency. Possess excellent written and oral communication skills.
Qualifications Profile * Customer Experience Transformation: Catalyst for improving customer retention that has repeatedly designed innovative new service models that expedite the resolution of customer concerns. Boosted customer satisfaction in several industries including mortgage servicing, and event management industries. * Employee Performance Improvement: Emotionally-intelligent team manager that is energized by empow...
Ideal Companies: Fortune 500
Tags for this Online Resume: Quality Assurance, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead, Customer Service, Management, Mortgage, Performance Management, Customer Engagement, Relationship Building