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Online Resumes with "Guest service manager"
I'm a Senior Care property management professional with over 10 years extensive customer service expertise. As Guest services manager of a high end Independent and Assisted living community for over 6 years I managed a staff of over 30 people.
To be a great Leader for my department and a Successful Manager for my employer with great results.
My objective as a senior operator of Hotels with establishments located mostly in New York Metropolitan area with tremendous experience,is to amplify the quality and meaning of serving by ensuring constant return of Guests Served, create a coherent and cohesive communication between the different department that constitute the brain and body of any hotel that aim excellency: Accountant, Reservation, Human Resources, Front O...
Ideal Companies: HOTES AND OR RESORTS
Tags for this Online Resume: Hospitality Resorts General Manager, Bilingual Hospitality General Manager, Bilingual Hospitality Assistant General Manager, Bilingual Senior Front Office Management Expert, Bilingual Hospitality Senior Human Resources Director, Management, Audit, Billing, Corporate Accounts, Extranet, hotels, hospitality, manager, luxury
Director Talent Acquisition - Certified Six Sigma Black Belt • Baldrige APEX Quality Examiner • Leadership Trainer
Recruitment & Retention subject matter expert with 16+ years of experience providing creative employee programs proven to reduce employee turnover, reduce cost, and improve satisfaction of staff. Effective implementation of continuous improvement projects designed to increase efficiency and reduce waste, without compromising quality.
Ideal Companies: HCA – HOSPITAL CORPORATION OF AMERICA, CATHOLIC HOSPITALS WEST (Currently DIGNITY HEALTH, UHS – UNIVERSAL HEALTH SYSTEM, RECRUITMENT SPECIALISTS, INC, , ALTAMED HEALTH, REGENT INTERNATIONAL HOTELS, BASKOW and ASSOCIATES
Tags for this Online Resume: Strategic
I insist on the friendly reception and treatment of guests. Showing all guests respect, providing for their needs and ensuring that guests receive superior service which can be attained by anticipating, mitigating, and/or resolving issues/complaints, and by checking on each guests’ experience during their visit. I am experienced in managing and training a guest focused team;-emphasizing cordiality, empathy, and the accurate...
Tags for this Online Resume: Technician, Hardware, Network, Monitor, Trainer, Hospitality Manager, General Manager, Operations Manager, Resort Manager, Guest Services Manager, Customer Service Manager
To gain new growth opportunities and lead a team aimed for high quality and a customer service focus
For almost a decade I have been in the hotel industry and have enjoyed it very much. I have reached the point in my life where I would like to make a change and learn a new trade. It is important to me that I continue learning as much as I can while using the skills that I've acquired thus far. I believe in being professional and personable. I look forward to being welcomed into a new work family soon.
I am a Guest Services Manager who has over eleven years that includes hiring,training and development,inventory and inventory reconciliation,scheduling,food ordering bar ordering,facility management,conflict management and guest and community relations.
To obtain a highly visible, growth oriented management-supervisor position in the hospitality field that is a world-class firm, and leader in there region.
My forte is in Business Growth, Operational Streamlining and Ultimate Guest Service Management (Hospitality, Tourism, Restaurants: From Start-Up To Annual P&L Accountability). Areas of expertise include, but are not limited to, Large Scale Event Management; Training and Development; New Business Development and Current Business Retention; Overseeing all Aspects of Sales and Growth: District, Area and Corporate Accounts; In...