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Online Resumes with "ITIL Methodologies"
CORE COMPETENCIES Highly accomplished IT Manager offering eight plus years of IT experience, extensive technical training, strong business acumen, and a proven track record of envisioning and delivering cost-reducing technical solutions that generate immediate bottom line results. Demonstrated success developing and managing large-scale applications for Fortune 100 companies like Ford and General Motors and leading cross-fu...
Disaster Recovery, Production and Desk Side Support, Incident Management, Applications Development Testing, and Change Control Processes in consumer products and financial services environments. Proven ability to manage multiple projects and problem identification/resolution/reporting using ITIL methodology. Team leader who excels in representing business interests and ensuring understanding and communications between bus...
Strategic IT Planning / Network Operations Center Management / Security / Infrastructure / ITIL Methodology / Compliance / Disaster Recovery / Data Center / Networks Accomplished professional with proven track record designing and integrating new IT strategies and programs that produced solid results in both small and large corporations. Consistently delivered major projects on time and within budgetary constraints. Intr...
Tags for this Online Resume: Quality, Operations, Audting, Regulatory, Corrective Action, Risk Assessment, ISO 9001 2008, Database Experience, ITIL, Project Management, Program Management, SharePoint, MS Access, Technical Writing, it jobs, agile, software, java, sql
Very experienced in diverse leadership positions to earn progressive responsibility for all aspects of business
Ideal Companies: ANY
• 8 years experience on IT Service Desk operations management and ITIL process management. • Well versed in ITIL methodologies and instrumental in developing refined process models for delivery • Identify KPIs and develop and generate corresponding performance reports for systems, processes and individuals. • Utilized advanced knowledge of ITIL in a key role requiring the development of a wide range of tools and processes t...
> Highly experienced IT Management professional with demonstrated success and expertise in Technical Support, Support Center Management, Project Management, Business Continuity, Transition Management, Vendor Management and Budget Management enabling organizations to achieve superior productivity through the utilization of leading edge technology and processes. > Recognized and recruited for abilities in providing technical ...
Tags for this Online Resume: Information Technology, Business Information Systems, Manager, Director, Asset Management, Cisco, Disaster Recovery, Infrastructure, Management, SAN (Storage Area Network), ARM, AVAYA
Experienced IT Professional specializing in operations and infrastructure management. * Managed multimillion-dollar budgets while sparing the company millions each year through strategic cuts in infrastructure and telecommunications expenses and by evaluating different technologies for the best economical value. * Excellent record of leading and building technical teams into the best they can be, cross-training and developi...
Tags for this Online Resume: Data Center, Windows Servers, Novell Netware, Management, Vendor Management, Apple, Retail, Troubleshooting, Cisco, IT Infrastructure, ITIL, Team leadership, Cloud Computing, Virtualization, Disaster Recovery, Budgets, Active Directory, SAN & NAS
Areas of Expertise * Project Management Expertise utilizing PMI PMP Methodology and PM Software Tools: Microsoft Project, Primavera, Oracle Projects * Managed IT Infrastructure Services (IaaS) & Data Center Collocation Services * Utilizing ITIL Methodology to ensure effective IT Service Delivery and Support * Proficient with IT Service Support Systems (ServiceNow, Remedy, ScienceLogic EM7, Solarwinds, SalesForce.com, and ot...
Tags for this Online Resume: Documentation, Data Center, Operations Management, Infrastructure, Microsoft Project, ITIL, Managed Services, SaaS, Migration, IaaS, Technical Manager, Network Engineering Manager, Systems Management, NOC Managment, Processes, Leadership, Colaboration, Service Delivery, Customer Facing, Client, Priorities
PROFESSIONAL SUMMARY Accomplished, articulate SAP consulting professional with 18 years Delivery and Sales experience in leadership roles with SAP America, PwC, Hewlett-Packard and Deloitte Consulting. Experience managing, complex global enterprise-level initiatives and developing effective long-term technology strategies. Hands-on, detail focused manager with leadership and mentoring abilities. Experience delivering SAP so...
Tags for this Online Resume: Program Manager, Management, SAP, Application Architecture, Business Objects, Change Management, Computer Aided Software Engineering, Consulting, Financial, Financial Reporting, finance transformation
Proven achievements in time management for sensitive pre-sales life cycles and through thorough planning and execution of fast-paced and ambiguous projects, simultaneously. Considered a highly effective leader with a reputation for integrity and quality. Team oriented with excellent interpersonal communication skills. Key skills include: Conflict Resolution Business Realization Project Integration Managing Budget Scope Man...
Tags for this Online Resume: Project/Program Delivery Management, defining business goals, resource management, schedule/cost/scope management, business realization management, risk management, stakeholder management, Communications, project integration, Project and Program standards, Work Breakdown Structure (WBS), methodologies and processes, methodology definition, metrics definition, process development and improvement, Talent Management, training, career paths, career development, capability/skills development and certifications/qualifications/credentials, Governance and Performance Management, performance reporting, issue escalation, information distribution, metrics/KPIs, compliance, financial management, PMO performance management,, Organizational Change Management, customer/stakeholder satisfaction, managing resistance, readiness assessment, stakeholder management, Knowledge Management, defining knowledge management policies, managing intellectual collateral/property, lessons learned, content management and collaboration, Strategic Planning, confirming strategic priorities, defining business goals and aligning to initiatives, environmental scanning, opportunity scoping and analysis, Contract development, negotiation, budgeting, conflict resolution, risk mitigation, cost and price modeling, profit & loss analysis, expert with Microsoft Word and Microsoft Excel, IT Service Management, ITIL methodologies, Agile Methodologies, PMI Project Management Methodologies, Project Management Professional (PMP) certification training with Project Management Institute (PMI) is underway with anticipated completion in early 2018