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Online Resumes with "ITIL Project Management"
A builder of bridges between people, teams, business and customers. Expert in automation and business alignment.
High energy Project lead and Incident Manager with experience in all areas of technology. Loyal, multi-tasking and dedicated. Incident Manager. Responsible for all incidents and root cause analysis on Sev 1 and Sev 2 company-wide.
Looking to lead large projects for a fast paced, highly evolving environment to keep within scope, cost and budget. I want to analyze existing processes, determining appropriate solutions and implement the required change if warranted. Able to leverage and maximize multimillion dollar budgets. I seek to forge relationships across organizations and exceed customer expectations.
Handle a role of Infrastructure Project Manager that deals with high performance complex system architecture, end-user services, client relationship, project management, IT Operations, service-desk and desktop team manager.
Enterprise Services Agile Methodologies - Enter an established nTier Organization that has decided to revamp their Enterprise Services Methodology. - Admission during the design phase or sooner, in time to provide the necessary impulse that guides the Front Office toward Agile hTA inspired Strategies. (Agile is a new methodology that has evolved through high-Tech Anthropology.)
What differentiates me from other IT professionals is my stellar track record of success of customer satisfaction in the service delivery of multiple data centers, core and remote network infrastructures, technical and operational help desks and building support teams. I believe that, upon review, you will recognize that my innovative strategies and accomplishments are exactly what your firm is looking for in a leader. C...
Accomplished, enthusiastic certified (PMP, Agile/SCRUM, Lean Six Sigma Green Belt, ITIL) project manager with 16+ years of success delivering projects on time and within budget through improved productivity, performance, and cost control. Communicate effectively with all levels of management.
Experienced self-motivated information technology professional with extensive training and acquired skills within a Tier-1 technical support operations. Works well independently and in group setting utilizing all facets of computer support operations. IT leader with in-depth knowledge and understanding of technology, manufacturing and business background, all being customer centric. Skilled in Incident, Problem Management...
Tags for this Online Resume: Help Desk, Information Technology, IT Manager, Desktop Computer, Procurement, Benefits, Bridges, Business Contingency Planning, CIO, Desk Top Support, incident, problem management, pmp, ITIL