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Online Resumes with "ITIL v3"
Experienced IT Director, VP, or CIO preferably in the Inland Empire of Southern California (but flexible). Experience includes ERP, Project management, applications develop, and Infrastructure projects.
Tags for this Online Resume: Software Development Life Cycle (SDLC), Systems Integration, Vendor Selection / Vendor Management, CRM Systems (MS CRM / Siebel), ERP Systems (MS Great Plains), IT Security, Access, Control, Business Continuation / Disaster Recovery, Budgeting / ROI Value assessments, People Management / Team Building / Team Leading, Staffing / Mentoring / Development, Project Managment, Field Service / Mobile Technology, Strategic Planning, Call Center, Service Dispatch, Warehouse Management, PCI/DSS Compliance, Mergers / Acquisitions, Business Intelligence Systems, Business Process Reengineering, IT Portfolio Management / Change Management, Executive Management, ITIL v3 2011, HR, Payroll, and Employee Benefits, Insurance (Life, Medical, Dental, Vision), Healthcare / Medicare Claims processing, Employee benefits Eligibility, Employee Contribution Calculation / Control, Accounting, Sales / Marketing
Experienced Project/Program Manager (14+ years) capable of turning vision into reality. Proven leader with the ability to execute Project Plans and coordinate all aspects of the project team(s) while utilizing Project Management and ITIL standard processes and methodologies.
Successful and respected top Lead IT Architect, I have driven higher profits through innovative initiatives. Most notably my strategies have streamlined processes by focusing on quality and efficiency, maximizing organizational change, and structuring productive teams.
Tags for this Online Resume: Strategy, MBA, Quality, Information Technology, Program Management, Director, Investment Banking, Financial Services, Infrastructure, Systems Management, Infrastructure Operations, Lead IT Architect, Service Management
To join a team that provides excellent customer service at an Enterprise level
Detail-oriented Global End-User Support Manager with experience in Global Call Center, Help Desk, Technical Support and Service Desk Manager roles implementing company objectives to improve support experience. Hands-on motivator who develops time management and growth paths for direct reports to improve performance within department. Utilizes strong team building and communication skills to build cohesive cross-functional...
I have 21 years’ experience in the IT industry, a Degree in Computer Science and ITIL V3 Certified. Through the years together with great teams we have implemented ITIL and HDI processes and procedures at major corporations and universities. I excel at providing solutions and improving Help Desk / Support Services and IT Operations by motivating the right members of teams and utilizing their knowledge along with mine.
Executive Level Leader skilled in all facets of Information Technology. Successful teammate of business units seeking innovative solutions to bring about company objectives while maintaining a high level of current infrastructure performance. A hands-on management style which gains the respect of personnel and peers. A dependable member of the executive management team in resolving conflicts and bringing about constructi...
I am senior systems engineering and infrastructure architecting opportunities. I have directed a wide variety of highly successful IT technology efforts while building trusted business partnerships with internal staff and external resources. I am a highly skilled professional with a track record of bringing out the best in technology solutions, and can effectively translate these skills in ways that contribute to the conti...
Tags for this Online Resume: Quality, Operations, Audting, Regulatory, Corrective Action, Risk Assessment, ISO 9001 2008, Database Experience, ITIL, Project Management, Program Management, SharePoint, MS Access, Technical Writing, it jobs, agile, software, java, sql
Service / Project Manager Professional with 24+ years in positions of increased responsibility for organizations involved in cutting edge technology. Extensive experience in customer relationships, administrative procedures, management, and supervision. Proven ability to meet or exceed objectives through goal setting, planning, organizing, and attention to customer issues. Excellent communication, problem-solving and relati...
As a person dedicated to ensuring IT and business goals and strategies are aligned to meet customer objectives, I am seeking employment with an organization possessing that same vision. I am currently employed by the Florida Department of Revenue as the Change Manager for the Information Services Program. In my role as Change Manager, I am continuously striving to bring technology and business together through extensive...