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Online Resumes with "Quality Initiatives"
SUMMARY OF QUALIFICATIONS Operations and sales professional with 20 years experience including Supervisor, Manager and Director. Responsible for client services, quality, training, complaints & grievances, and call center management. Specialty in developing Complaint Tracking, Escalation Resolution, Quality Management and Compliance programs. Focusing on process enhancement in quality initiatives, training processes, produc...
EXECUTIVE PROFILE Both PMP - and ITIL-certified a highly accomplished, Program/Project Management (PMO) professional with over 20 years progressively responsible client-facing service delivery, consulting experience, the past 10 on Medicare projects supporting the 1-800 Medicare enterprise SDLC and IT Service Delivery for the Centers for Medicare and Medicaid Services (CMS). A proven, motivated self-starter, with demonstrat...
Tags for this Online Resume: Management, Coding, Medicare, Scheduling, Support, Call Center, Health Insurance, Insurance, Insurance Claims, Monitoring, Program/Project Manager, Program Manager, Operations Manager
Primes dialyzer and bloodlines * Records patients' medical information and vital signs * Readies dialysis equipment * Oversees the dialysis treatment from start to finish * Cannulates accesses * Demonstrates the ability to remove femoral sheaths & administer medications, including thrombolytic * Cleans and dresses permanent and temporary catheters * Monitors patient and adjusts specialized equipment used on patients, and in...
A results-oriented, quality-driven, strategic leader with expertise in team management, quality improvement, workflow management, and clinical business operations seeking a position where my extensive knowledge of both clinical and business operations can be utilized to improve efficiency and patient outcomes.