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Online Resumes with "SLA Metrics"

The go to person for Scheduling, Change Control, Backup/Restore, Operations

A new person who can provide innovative approaches to the challenges of Data Center activity. An innovator of new ideas, an excellent communicator and trainer, have a demonstrated favorable history of many facets of Data Center work. Reviewed favorably by former managers in my adherence to standards, creation and maintenance of documentation, good communication and listening ability, willingness and ability to learn quic...

Ideal Companies: United Health, Target, ATK, somewhere within reasonable driving distance.

Tags for this Online Resume: Data Center Operations, Production Control, Scheduling, Data Center Manager

Featured Profile

Featured Profile

Manager - 20 Years of Experience - Near 85374

Professional Summary: * Detail oriented First Mortgage Underwriting Manager and Quality Assurance management professional * 12 years with Bank of America, 24 years mortgage industry experience * Strong background in underwriting, credit risk and quality assurance * Subject Matter Expert for direct report underwriters and analysts * Underwriter evaluations, training, coaching, production, quality and ensuring KPI's and SLA m...

Tags for this Online Resume: Quality Assurance, Test, Underwriter, Fraud, High Net Worth, Quality, Quality Control, Risk Analysis, Underwriting, Management, management, manager

Manager - 18 Years of Experience - Near 46032

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...

Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements

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Managing Director - 20 Years of Experience

I am looking for an opportunity where I can continue to grow both personally and professional while at the same time providing guidance and expertise in developing and delivering business and technology solutions focused on improving operational efficiencies and driving a high quality, unparalleled customer experience.

Ideal Companies: Eli Lilly, Anthem, Seven Corners, Amazon, Salesforce, Angies List, CNO, Community Health, St. Vincent's,

Tags for this Online Resume: Customer, Service, Management, Leadership, Transformation, Operations, Business Development, Customer Experience, Business Process Outsourcing, Vendor Management

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Executive Vice President - 20 Years of Experience - Near 30060

Driving YOY growth by developing best-in-class teams, leading technology and services businesses, and ensuring client-focused offerings. Versatile, highly-strategic Business Services Leader with 20+ years of groundbreaking achievement generating revenue of $500M+, owning $1B+ P&L, and engaging industry-leading clients. Proven ability to map processes to SLA metrics, strengthen performance management initiatives, and scale ...

Ideal Companies: EY, IBM, Professional Services firms, start ups.

Tags for this Online Resume: Business Development, HR, Human Resources, Management, Sales, Sales Executive, Global P&L, Transformation, Growth Leader, Innovative Solutions, People Leader

Network Engineer

Tags for this Online Resume: Cisco, Switches, Troubleshooting, Desktop Computer, Microsoft Windows, Active Directory, Desk Top Support, Encryption, Gateways, Information Technology

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A professional with a strong background in IT Process Administration and Technology archetecture

I look forward to finding challenging and rewarding positions which allow me continue to expand my skill set as a leader in the corporate technology sector while finding ways to advance the technological foundation upon which my employer functions.

Ideal Companies: UBS, Tek Systems, WiPro

Tags for this Online Resume: Management, Applications, Integrate, Legacy, PCS, Personal Conferencing Specification (PCS), Support, Troubleshooting, Infrastructure, Logistics