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Online Resumes with "Service Level Design"

Support Services IT Director/ITIL Expert in process design

Leadership/Oversight of a technical support organization, including front-lines to desktop and engineering functions. Interested in a growing organization, looking to develop/enhance their processes, improve effectiveness and efficiency, adopt ITIL/Six Sigma processes.

Tags for this Online Resume: ITIL Expert, Service Desk & Desktop Support Director, Knowledge Management, Service Level Design, Customer Service, Budget Oversight