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Online Resumes with "ServiceNow"
To secure a position within an IT Service Management supporting Configuration Management, Change GMT, Incident or Problem GMT. Supported Service-Now and BMC Remedy environments.
Grow my career in a sales role and gain a greater understanding of the job placement and recruiting industries.
I am a highly skilled software and change administration veteran with extensive experience improving and supporting complex infrastructures. Technically-advanced and organized information technology specialist successful in software administration, software change management, software auditing, tracking for financial systems and Sarbanes-Oxley, systems administration and maintenance of highly complex and critical systems.
Successfully managed over 100 customer projects with teams as large as 50 and project budgets up to 1.2m while a Professional Services Project Manager consultant for 7 years. Involved in pre-sales providing a clear definition of scope, business requirements gathering and analysis, and assisted in taking over several projects to get back on track. While a contractor for past 7 years I managed many fast tracked, high pressu...
IT MANAGER / IT DIRECTOR Business Solutions / Team Building & Leadership / Project Management Budgeting / Capital Expenditure Planning / Contract Negotiations IT Operations Strategic Planning / Infrastructure * Proven IT Management & Technical Expertise in a Career Spanning 25+ Years in Manufacturing. * Extensive experience with Project Management, Infrastructure, and Business Systems. * Managed IT resources and worked w...
ServiceNow Certified Administrator Ticketing
Tags for this Online Resume: Tech Support, Call Center, Experienced, Customer Service, TSR, CSR, Email, Support, Active Directory, Applications, AVAYA, Billing, broadband, Call Center, Email, Support, Active Directory, Applications, AVAYA, Billing, broadband, Call Center, Email, Support, Active Directory, Applications, AVAYA, Billing, broadband, Call Center
Senior Associate Systems Programmer dedicated to quality support and customer service with 8 years of experience across multiple IT platforms including Microsoft Linux and z/OS. Ensuring customers have essential tools to maintain business operations and providing additional resources and good practice recommendations to allow maximum efficiency. Resolving problem and incident requests on a regular basis. Providing additiona...
Tags for this Online Resume: Systems Programmer, Job Control Language, Application Development, Cobol Programming Language, Firmware, IBM, Mainframe Computer, Operating Systems, Programming, Programming Languages, IT infrastructure, IT support, System Administrator