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Online Resumes with "Services Delivery Management"
EXPERIENCE SUMMARY: Geographic Information Services, Inc. Culture & Service Curator A member of the executive team, the Culture & Service Curator is responsible for overarching talent management and organizational development. * Director of Human Resources department * Budget development and management for HR and oversight of operational budgets company-wide * Defends and builds company culture * Develops and implements suc...
Tags for this Online Resume: Information Technology, Project Management, Project Manager, Budgeting, Business Development, Compensation, Compensation Management, Data Management, HR, Human Resources, Tucson, Phoenix
CAREER SUMMARY * Results oriented, solid leader with I.T. operations and governance, program, project and service delivery management experience with emphasis on client focused goals. * Excellent understanding of enterprise infrastructure, including network, wireless, cloud, BDR and security, as well as software development project management in Waterfall and Agile (Scrum) environments. Track record delivering projects on-t...
Tags for this Online Resume: SAP FI module, Structured Query Language, Desk Top Support, Information Technology, IT Management, Management, Microsoft SQL Server, Nortel, System Administration, Telephony
Areas of Expertise * * Project Management * Customer Service & Satisfaction * Time Management * Strategic Planning * Productivity & Quality * Problem Identification/Resolution
Tags for this Online Resume: Product Manager, Service Delivery Manager, Project Manager, Program Manager, Service Delivery Manager, IT, eCommerce , Human Resource, Wireless Cellular, Fitness Training, Software Implementation, Migration Implementation, Non-Profit
Summary of Qualifications I have a total of 15 years Telecom experience as a Project Manager and Senior Implementation Coordinator specializing in Government Agencies under the Federal Program Management Office (PMO). I've worked several Federal Government Award contracts, including FTS2001, Networx's WITS3, Verizon Communications as well as Base Communications Liaison specializing in Special Disaster Recovery projects. Spe...
Database Admin/Management, Technical Project Management, Service Delivery Management, Business Analysis/Process engineering, Business Intelligence.
To obtain a responsible and challenging position as a Program Manager or Service Manager within a company that has room for advancement and growth
Steady and experienced call center and service delivery manager with skill in training and developing agents to provide increasing levels of customer service. A collaborative manager with passion for working across teams to turn around struggling accounts and raise KPI levels. Excels at finding efficiencies and reducing costs, skilled at using progressive discipline techniques for coaching and motivating, partners with seni...
Tags for this Online Resume: Call Center, Customer Service, Account Management, Integrate, Management, Process Improvements, Training, Agile, Forecasting, Project Management, Team leadership and development
PROFESSIONAL SUMMARY: * IT Professional with twenty years' experience (Healthcare, Financial) * Demonstrated success leading teams in successful enterprise deployments * Hands-on style in delivering complete solutions from specification to delivery * Design Single Point of Contact Service Desk Solutions * Provide vision for key infrastructure projects including disaster recovery, system monitoring, and virtualization * Cert...
Results-driven senior management professional with 20 plus years of extensive leadership and project management experience. I have broad supply chain expertise with a proven track record of delivering results through an effective combination of analytical and interpersonal skills. A recognized strength is my ability for building cross functional teams that focus on operational efficiency, productivity improvements, and chan...
Ideal Companies: consulting
Tags for this Online Resume: Outsourcing, Procure to Pay, ROI, Asset Management, Change Management, Logistics, Strategic Sourcing, Project Management, Operational Improvement, Benefit Realization, Productivity Improvement, Southeast, Florida, Program Management, Performance Management, Budget Administration, Resource Administration, Strategic Planning, Proactive Consultation, Collaboration, Cross-Functional, Team Building
SUMMARY Service Delivery Manager with extensive experience working with Fortune 500 and smaller companies regarding Wide Area Network, Local Area Network, IPT, Security, and Server management services. Twenty years of experience in managing cross functional teams responsible for handling incident, change and problem management activities for customer network infrastructure. Proven leader with track record of accomplishments...
Tags for this Online Resume: Service Delivery, Business Communications, Vendor Management, Partner Management, Service Level Management, Account Management, Critical Situation Management, Engineering Resource Management, Team/Client Liaison, Problem Management, Performance Reporting, Change Management, Incident Management, Service Request Management, Microsoft Office, Service Now, WAN, LAN, SLA Reporting, KPI Reporting, Customer Relationship Management