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Online Resumes with "Services Delivery Management"

General Manager - 20 Years of Experience - Near 06415

SUMMARY Result driven general manager with 20+ years working within the automotive industry. Proven track record of partnering with different teams to deliver exceptional customer service. Expertise in automotive repair, training, sales, process and improvement initiatives, and services delivery management. Strong technical background combined with leadership, management, and technical experience allows for effective commun...

Tags for this Online Resume: store manager, automotive, sales, management, Service experience, Satellite, Training, Microsoft Word, PEP (Pket Xchnge Protocol, Retail


SUMMARY * Managed $7M+ Portfolio, Lead the work of 100+ Resources including Onsite and Offshore team * 17+ years of experience in Information Technology Industry Good Domain experience in Insurance and Healthcare. * Performed Variety of roles Project Manager, Engagement Manager, Portfolio Manager and Service Delivery Manager Role * Very good exposure in Application Maintenance (IT Service Management) and executed Managed Se...

Tags for this Online Resume: Active Server Pages, Reviews, Management, Metrics, Monitoring, Offshore, Planning, Services, Status Report, Support

Senior Manager, sales and service delivery

PROFESSIONAL SUMMARY: * A seasoned business strategic, IT marketing professional, with end-to-end (E2E) experience in planning, monitoring, and executing marketing campaigns as a Business development Manager. * Significant achievements include business development and driving return on investment on marketing campaigns through strategic and tactical marketing management. * Proven track record in directing and managing campa...

Tags for this Online Resume: Management, Business Development, Business Development Manager, Project Management, Advertising, Automation, Email, Marketing Management, Messaging, Monitoring, project manager


SUMMARY: A multi lingual professional with 10+ years of sales experience with proven closing skills, customer retention, and account management, and 10 + years of delivering sustained results in service delivery management for two Fortune 500 companies. INTEGRATION TECHNOLOGIES

Tags for this Online Resume: Sales, Retention, Airlines, Billing, CSC, Electronics, Equities, French Language, Logistics, Management

Manager - 18 Years of Experience - Near 46032

PROFESSIONAL SUMMARY A Senior Business Consultant of 17 years' experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. Dedicated ITIL and Global Service Desk, Service Delivery Manager, thrives in dynamic, challenging and fast-paced professiona...

Tags for this Online Resume: Planning, CSC, Infrastructure, Management, Outsourcing, Change Management, Kaizen, Support, TFS, Business Requirements

Project Manager - 8 Years of Experience - Near 95020

Profile Experienced Project Manager. Detailed organized self-starter and individual contributor as well as team player. Proficient in Microsoft Office,, Telecom Expense Management Tools, Quickbooks, SAP, Remedy and Internal Software. Expert at interfacing and collaborating with all levels of management Project Coordinator: South Valley Internet San Martin, CA 6/2016 - present * Provides inquires for internet ...

Tags for this Online Resume: Microsoft Office, Information Technology, Software, Telecommunications, Voice, Billing, Microsoft Excel, Team Lead, Accounting, Administrative Assistant

Business Analyst - 20 Years of Experience - Near 20165

Summary: Over 26 years' experience in consulting and service delivery management. Working for DOD, federal, and State & Local customers. Delivering multiple complex software technology solutions and business process reengineering via Waterfall, Agile, and hybrid methodologies. Strong focus on customer centric delivery of quality solutions. Previously held Final TS security clearance with Department of State, currently have ...

Tags for this Online Resume: Services, Quality, Quality Assurance, Test, Management, Microsoft, analyst, SDLC, Agile, Business analyst, Veterans Affairs, healthcare

Telecomm Specialist

SUMMARY: * Approx. 10.6 years of experience in Telecom Domain mainly in BSS/OSS, Converged Charging System, VAS node integration, Project Execution, Planning, Migrations, Expansions, and Consulting. * Experience in E2E process design and implementation, Product launches, Feasibility analysis, Change management, Service Delivery management & Customer Support. * Testing through TI tool (Transaction Injector) for rules and con...

Tags for this Online Resume: Oracle, Microsoft SMS, Oracle Database, Planning, Sms, Voice, Database, File Transfer Protocol, IBM, Interactive Voice Response


PROFILE Accomplished global computer telecommunications engineer, extensive experience in systems engineering, platforms deployment/support, service delivery management. Expert system integration testing, and technical product/project management, for globally and nationally deploying STPs in the carrier telecom signaling network Sigtran/SS7, ANSI and ITU-T protocols. Customer centric deployment, implementation, integration ...

Tags for this Online Resume: Global System for Mobile Communications (GSM), Reliability, Support, Test, Test Plan, SS7, ANSI, Ansi (Am Natl Stds Inst), Data Conversion, Gateway

Manager - 16 Years of Experience - Near 33156

Career oriented professional with over 16 years of progressive experience in the area of Service Delivery Manager, Change Management implementation of Standard Operating Procedures, Network Operations Management, Security Operation Management including wholesale and retail businesses. Solid organizational, communications and problem solving skills. Successful track record in change implementation through consultative appro...

Tags for this Online Resume: Troubleshooting, Cms, Customer Service, Help Desk, Help Desk Support, Pc, Personal Computer, Support, service manager

Manager - 20 Years of Experience - Near 30564

Areas of Expertise * Account Management * AirWatch * AIX * Program Management * ITIL * Cloud Services * SAP * Contract Management * Data Center Management * Retail Support * System Conversion * Risk Analysis * Vendor Relations * Budgeting * Infrastructure Arch

Ideal Companies: Tesla, NCR, Cargill

Tags for this Online Resume: Tivoli, Groupware, IBM, Lotus, Lotus Notes, Lotus Notes/Domino, Messaging, Monitoring, Support, Unix

Service Delivery Manager

Professional Summary Highly accomplished senior information technology manager with excellent track record for conceptualizing and directing the development of advanced technology solutions for IT operations to drive advanced growth. Successful in analyzing needs and issues, evaluating and aligning technology investments with business goals, and overseeing the design and delivery of innovative solutions to achieve strong RO...

Tags for this Online Resume: Billing, Information Technology, Lead Generation, P&L, Account Management, Evaluate, Financial, Gateway, Integrate, Management, it jobs, agile