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Online Resumes with "customer service delivery"

Admissions Registration Clerk - 20 Years of Experience - Near 55411

Iam seeking a position within a healthcare facility that will allow me growth and opportunity to utilize my skills to increase both customer satifaction and the companies overall mission. Outgoing and customer-oriented Patient Access Specialist believes strongly in good customer service delivery during patient registration. has superior interpersonal and oral communication abilities and 25 + years of Patient Access Specia...

Tags for this Online Resume: Customer Service, Patient Registration, Epic System, Idx System, Navicare, Insurance, Co pay

Featured Profile


Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.

Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

General Manager - 19 Years of Experience - Near 32256

Leveraging natural leadership and uncompromising commitment to top- quality performance in project completion and customer service delivery to maximize, streamline productivity, and increase revenue. Relationship Management- Establish personal and professional rapport and credibility through prompt follow-up and detailed delivery of information, services, or solutions as required. Solidifying staff, client, and third-part...

Tags for this Online Resume: MSP, foreclosure, Default , management, credit, underwriting

Team Leader - 7 Years of Experience - Near 560047

PROFILE * Dynamic & result oriented professional with cross-functional experience 8 years in managing the entire spectrum of technical support, customer service delivery, customer relationship management, client servicing, training & development and team management. Currently spearheading as Senior Consultant with Skill mine Technology Consulting Pvt Ltd * Professional competencies in performing Installation, Upgrade, Confi...

Tags for this Online Resume: Training, Management, Microsoft Windows, Customer Service, Desktop Computer, HP, Microsoft Windows XP, Vista

Sales Representative - 9 Years of Experience - Near 75019

Sales Position with a progressively evolving organization and growth potential Lamacar dba Kelli's Gift Shop Suppliers, Inc., Carrollton, Texas March 2009 - Present Account Executive Sales Offer over 3,500 products for international distributor thru catalogs and website to customer base within six states. Sales methods include telemarketing, trade and state show exhibiting. Customers include: hospital gift shops, pharmacies...

Tags for this Online Resume: Accounting, Accounts Payable, Accounts Receivable, Credit and Collections, FACETS, Payroll, Sales, Administrative Assistant

Managing Director - 11 Years of Experience - Near 21120

Qualifications Profile Adept at managing daily operations of a 450-seat bilingual customer service center, exercising advanced team-building, supervisory and motivational attributes to drive staff to exhibit productivity and performance excellence. Excel in analyzing existing practices and orchestrating process improvements to drastically elevate customer service and satisfaction while reducing expenses. Proven strengths in...

Tags for this Online Resume: Management, Contact Center, operations, Recruiting and Hiring, Healthcare, Call Center, Call Center, Computer Telephony Integration (CTI), Customer Relationship Management, Customer Service, Patient Access, Operations, Cadence, Epic

Director of Global Support Services - 20 Years of Experience - Near 27609

Areas of Expertise Call Center Operations Customer Service Delivery Budgeting & Planning Team Development Quality and Process Improvements Resource Management Staff & Client Relations Cost Reduction Measures Product Enhancements

Tags for this Online Resume: Budgeting, Customer Relationship Management, Operating Budget, Services, Training, Support, Technical Support, Global Support, Delivery, ACD, Quality, Leadership

Sales Representative - 2 Years of Experience - Near 93002

Experienced with persuasive techniques to reason through rebuttals in order to achieve ultimate goals. Proven strategic planning abilities in sales operations, resulting in margin increase and customer satisfaction while implementing new ideas with a creative, yet practical focus on solutions to problems. Aggressively identifies prospective customers, develops focus, and provides strategic business solutions in order to exp...

Tags for this Online Resume: Account Manager, Referrals, Sales, Account Retention, Prospecting, Ventura County, Medical, Industrial, Territory Analysis, Lead Generation, Consultative Selling, B2B, Hospital, revenue growth, account growth

Restaurant Manager - 8 Years of Experience - Near 34761

Qualifications Profile Award-winning, goal-driven, and dedicated professional, with extensive leadership and management experience in the field of restaurant and food and beverage services. Adept at creating and implementing procedures and initiatives to improve operational efficiency, customer service delivery, and profitability. Proven strong competency in driving business development and organizational growth. Collaborat...

Tags for this Online Resume: Training, Budgeting, Customer Service, Human Resources, Leadership, Purchasing, Compliance, HR, Business Development, Employee Performance


CAREER SUMMARY Outstanding management level technical professional with 20 plus years of achievement in multiple industries. Consistent performer with progressive career path into positions of greater responsibility, knowledge-base and leadership, with demonstrated success leading continuous improvement initiatives, customer service delivery operations, and extensive experience as an Electrical Supervisor, Chief Electrician...

Tags for this Online Resume: HVAC, Security, Security Systems, Control Systems, Cyber, Electronics, EMD / Cat / Volvo Generator PM, Management, Siemens, VMS, Cyber 6th Generation Jack up Rigs, Land Rig 3000 HP, Conventional Jack up Rigs, Electrical Consultant, Power Production Plant Eng

Restaurant Manager - 16 Years of Experience - Near 33487

To be a valuable asset as a Corporate Trainer for any organization who strives for having a successful, realistic, current and consistent customer service delivery. My passion is teaching/training others on this basic skill that many lack of. I can achieve this by teaching in a classroom/group format as well as providing one-on-one training to the staff on-site. I will adapt and convey the policies and procedures in place w...

Tags for this Online Resume: Bilingual, Spa-Day Spa-Salon, Regional Manager, Hotel, Rooms & Front Office, Boca Raton, Trainer, Customer Service, Manager & Director, Delray Beach, Corporate Recruiter, Fitness & Sports

Project Manager - 20 Years of Experience - Near 60491

Professional Summary: * Senior Project and Program Manager with 15+ years of experience. * Most recent position managing deployments for over 23,000 stores\restaurants and health triage for over 270,000 devices globally (servers, registers, kvm, drive through devices, mobile devices, camera's, kiosk). * 15+ years of Management and leadership in IT, financial, customer service delivery and production operations areas. * Oper...

Tags for this Online Resume: Infrastructure, HR, Human Resources, IBM, IBM WebSphere, VMware, Lotus Notes, Management, Platinum