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Online Resumes with "customer service delivery"
To continually build, develop and harness my potentials as an excellent technical Marketing manager proactive to good customers' service delivery, market share penetrations, business growth and profitability, effective role model for team member to attain Individual and organizational "Win-Win" philosophy. MAJOR STRENGHTS * Business development. * Ability to identify business opportunities & its exploitation for profitabili...
To lead and manage an organization that focuses on excellent customer service and delivery in government or the non profit sector.
SUMMARY Accomplished engagement and operations leader with strong track record driving sales, operational efficiency and customer/member experience results. Works closely with clients, internal staff and management in corporate and nonprofit organizations to ensure sound business planning, effective sales, marketing and day-to-day customer service delivery. Directs prospecting, follow-up, booking appointments and securing s...
SUMMARY Comprehensive experience as a hands on manager for multi-national, high technology, customer service delivery operations. 20 plus years of large program/project management delivery, PMP, ITL trained. Extensive technology experience working in environments with enterprise servers, multiple O/S's, large storage and networks. Successful experience in service delivery operations, call handling, escalation management, la...
Collaborate Successfully | Produce Quality Deliverables | On-Time & Efficiently A versatile IT professional that resourcefully executes enterprise level projects from inception to deployment in extremely fast-paced environments. Strong analytical, leadership and project management skills with a demonstrated ability to concurrently plan and execute multiple projects in a successful, timely and cost-effective manner. An ef...
Tags for this Online Resume: SQL, SDLC, Agile, Project Management, Oracle, Unix, Analyst, Engineer, Support, Technical Support, Java Programming Language, Management, Oracle, Oracle Database Administration, Perl Programming Language, Project Management, Data Warehouse, Support, Technical Support, Unix, Application Development, Audit, Common Gateway Interface, Database
Eager to put sales skills to use inspiring customer loyalty, encouraging repeat business, and building long-term positive relationships that will help increase revenue and promote savings. Accomplishments Increased territory sales 40% over prior year. Re-engaged lost clients and increased sales above prior period. Build and maintain client relationships reducing churn.
Ideal Companies: An established company with a solid reputation.
To work within a company that values its people and its clients as much as its bottom line. Using the Kaizen principle of constant improvement, I would seek out the viewpoint of everyone involved to refine the process thus increasing the company�s bottom line. Only by using technology and developing partnerships within and external to the company can the most efficient and beneficial outcomes be achieved. Cross-functional a...
Tags for this Online Resume: Director of Operations, build alliances, generate trust, pragmatic, strategic, conceptual thinking, judgment, intelligence, high integrity, service-oriented, collegial, collaborative, interpersonal skills, work ethic, Excellence, Fun, Personal Fulfillment, Accountability, Kaizen, Team, Integrity, Service, Core Values, maximize ROI, client experience, people focused, large corporation, small company, Success Focus, Corporate communications, cross-company, Cross-functional, beneficial outcomes, Efficiency, Effective, Efficient, Financial Advisory, Financial Statements, Financial Analysis, Finance, Revenue & Profit Growth, Forecasting, Financial Forecasting, Microsoft Access, Microsoft Word, Microsoft Power Point, Microsoft Excel, Event Planning, Public speaking, Repairs, Customer Service, Disposition, Marketing, Landscaping, Transactions, Real Estate, Maintenance, Landscape, Renovation, Brokerage, Sales, Homes, Residential, Commercial, Properties, Investment, Property Management, Microsoft Office, Presentations, Teaching, Public Speaking, Project Management, Analysis, Budgets, Negotiation, Management, Logistics, Supply Chain Optimization, Team Building, Contract Negotiation, Contracts, Business Process Improvement, Strategic Planning, Leadership, Continuous Improvement, Thought Management, Operations Management, FICS system, Matrix, MLS system, QuickBooks Pro 2017, QuickBooks, Outlook, Access, PowerPoint, Excel, Word, Microsoft Office Suite, Mortgage Broker, Real Estate Salesman, Broker, Realtor, Instructor, Classroom Instructor, Loan Servicing, strategic roadmaps, corporate operations, corporate communications, tactical planning, customer service delivery, ROI, project milestones, translate business needs, project scope, information technology, IT, cross-selling, waste reduction, recruitment, human resources, marketing, sales, relationship management, project management, enhancing productivity, streamlining processes, Kaizen methodology, strategic management, training and development, team leadership, administration, accounting, finance, operational management, operations, KPI, Commercial Acumen, Staff development, Customer experience
Technical Support / Customer Care / Operations / Project Management / Vendor, Client Relations * A consummate customer service delivery professional with wide-ranging operational experience and a technical support background with a global leader in its field. * Help organization to improve regional business by transforming their style of interaction with customers. This calls for examining organizational culture, strategy, ...
PROFESSIONAL SUMMARY * Senior Executive with broad-based success in operations, business development, product line management, customer service, marketing and P&L management * Assisted in leading a young company from $800,000 to over $30 million in annual sales * Aggressive profit growth and success in several vertical markets * Experienced in strategic planning, best practice development, acquisitions/divestitures, budgeti...
PROFILE * Seasoned, technically inclined and highly empowered professional offering an eventful career of over 12 years dedicated to web technology, Web Services, REST on Java and J2EE based systems, has been providing design solutions using J2EE Framework, Enterprise SOA products for multiple. Performed consulting roles during my career including Team Lead, Senior Software Engineer and Programmer. Specializes in JAVA, J2EE...