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Online Resumes with "helpdesk support analyst"
I have 18 years of IT support experience.I have worked as a helpdesk support analyst,technical support analyst and a desktop support analayst.I also have break/fix experience and hardware support experience.I also have experience with printers also.
Looking for a Technical Support position in the Wellington, FL area.
To be a professional in the IT field.
Jerome Carroll 202 Park Heights Avenue • Dover, New Jersey 07801 • 973-590-9940 • 973-361-7557 email@example.com– www.linkedin.com/in/jeromecarroll I am a Desktop/Helpdesk Support Analyst with a wide range of experience in desktop support, complex software applications, OS implementation with fifteen plus years of experience and peripheral support. During my tenure as a technical support specialist, my skil...
Ideal Companies: $ 65k or higher
Helpdesk support analyst, levels 1,2 and 3
Summary: Managerial * Led 9 analysts-Fashioned Helpdesk Run Book and procedural manual-attained input/review from company Incident Manager-all 9 subordinates trained in acceptable policies * Handled full Life Cycle tier 1 support for client-optimized their business and technical applications created 82 distinct procedures authored statistical reports-cultivated client growth as seen by an increase of support calls from 800 ...
Ideal Companies: 1963
Tags for this Online Resume: Windows 7, Email, Microsoft Exchange, Microsoft Windows 7, Support, Application Support, it jobs, help desk, active directory, microsoft exchange, smart phone, tablet, windows 10, office 2007 - 2016
Ideal Companies: Amazon