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Online Resumes with "untility companies"
Viewing the current state of the economy, I want to be in a position that will allow me use my hiring campaign that will generate prime candidates. Ultimately creating opportunities and leaving a positive mark on the candidate pool.
Ideal Companies: A reputable company that aligns with my ethos and values.
I am looking for an opportunity to utilize all my skills in a leadership position and be part of a company that gets safe and effective products to patients in the safest, most reproducible, reliable and cost-effective manner. Having been at one company for so many years has allowed me the opportunity to go through many business growth phases. I was there when it was less than 100 employees to up to 300, then in 2002 w...
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
I have over twenty five years of experience in business-to-business teleservices, including my most recent role as Vice President of Client Services, held since 1997. I have performed a variety of jobs within the industry and have been involved in every aspect of program development and execution. My experience includes successfully opening a satellite office from the ground up which I ran profitably for 4 years until the c...
Tags for this Online Resume: Account Management, Call Center, Data Entry, Management, Microsoft, Microsoft Access, Microsoft Excel, Policies and Procedures, Quality, Quality Assurance, Client Services
COVER LETTER: Dear Sir/Madam, I grew up in Kansas City and attended Blue Valley North High School, and played Baseball for Avila University in town. I moved to Houston, Texas for an opportunity with NewWave Communications which is owned by Rural Broadband out of Overland Park, KS. I made a commitment to stick by the Company and CEO until the Company was sold off in 3-5 Years. That time has now come, and I have been offered ...
Bringing programs in on-time, within budget that add stakeholder value
Tags for this Online Resume: Project Manager, Budget Development, Contract Negotiation, ECommerce, Risk Mitigation, Performance Management, Delegation, IT Governance, Project Audit, Program Management, Software Testing and Implementation, Relationship Management, Change Management, Project Planning, Quality Assurance, Impact Assessment, Software Development, Collaboration, Vendor Management, TIL, Order Management, ISO, Compliance, HIPAA, Sarbanes Oxley, Education, Training
Accomplishments Negotiations Conflict Resolution * Provided the expertise, strategies and goal settings to assist the plan of establishing a new foreign company on the local market ground. * Successfully secured and brought in a total value of 10 billion Saudi Riyals of high profile construction projects. * Developed the organizational structure to grow from three main members to over 150 office members and 10,000 performin...
Experienced pharmacist, empathetic and intuitive during personal interactions with patients, health care workers and co-workers. Highly qualified and bringing management, administrative and medical expertise to retail and institutional settings. Member National Association of Pharmaceutical Sales Representatives and strong desire to further my career in patient care as a Pharmaceutical Sales Representative.