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I am currently the Director of Client Service for key clients of a multi-industry marketing firm, where I am the “business owner” of 90% of the company's annual revenue. I manage both technical, (software) as well as service-oriented verticals. I employ a consultative approach to client satisfaction and add-on sales which has retained and grown 100% of my portfolio for the past 7 years. Prior to this, I worked for severa...
Professional Summary Faithful Friends Mentoring Program - Portland, Oregon 2016 - 2017 Executive Director * Developed young non-profit from $60,000 to over $100,000. Set up CRM data base, logo and branding, hired new Program manager added new board members, built first mailing list of over 400 names and sent first appeal letter resulting in over $22,000 and 80 new donors.
Dynamic entrepreneur who utilizes creativity, leadership and teamwork to design and execute solutions that create customer value. Effective communicator with ability to create marketing materials that convey value for both clients and end users.
Tags for this Online Resume: Gotebo MBAA Club CEO of 2006 Gotebo Business Plan Competition, Big 42 honorable mention Member of Gotebo Alumni Association Mass Marketing Club Social Chair for Strong Hall (University of Mass, 2002-2003) Member of Mass Alumni Association 3-sport athlete, earned 10 varsity letters, 2-year Captain of Baseball and Basketball teams
To drive growth in a new company.
I would like build on my existing experience of client service and project management, in an agency setting where I can contribute my experiences and help to grow the client and agency business and have a long term impact on the future growth of the company.