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Highly regarded, dedicated and committed with more than 20 years of management experience in defining, creating and implementing programs, processes and ongoing support plans for a global communications, collaboration and hosted cloud services provider. Recognized as self-directed with a unique blend of operational, sales and marketing capabilities together with superior communication and organizational skills. Demonstrate...
Tags for this Online Resume: Management, Troubleshooting, Network Management, Networking, Synchronous Optical Network (SONet), Business Development, Connectivity, Customer Service, Documentation, End-user Support
A hardworking and goal-oriented Information Technology Professional, with a demonstrated track record of achievement in voice, network services and IT security. Comprehensive experience in installations and upgrades. A proven aptitude for employee training, inventory management, and maintenance scheduling. Skilled at instituting new safety measures and implementing security protocols. A dedicated producer, who performs det...
Project Lifecycle Management Provisioning Equipment Regulatory Compliance Planning |Implementation Documentation Training and Mentoring Central Office Repairs PBX| ACD Systems Team Leadership